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Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 19129
Experience:  Highly accurate diagnostician with over 30 years experience!
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My new Sharp microwave convection oven R930AK works fine as

Customer Question

My new Sharp microwave convection oven R930AK works fine as microwave, but won't heat up enough as a convection oven to even warm a coffee cake. Help!
Submitted: 11 months ago.
Category: Appliance
Expert:  Kelly replied 11 months ago.

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! I suspect the convection element is faulty or the control is not energizing it. Do you have a meter to perform any testing with?

Customer: replied 11 months ago.
Kelly, I've responded to the bill I got, but not to you. I appreciate your answer, however because it was not sent to me in a timely way, it is absolutely useless. I don't mean to be rude -- for all I know the delay had nothing to do with you -- but I am only in NYC periodically, and will not be able to follow up in any way until I return. I have requested a refund.Many thanks, Gail
Expert:  Kelly replied 11 months ago.

Sorry to have been useless to you. Happy New Year.