How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Alex Herbert Your Own Question
Alex Herbert
Alex Herbert, Home Appliance Technician
Category: Appliance
Satisfied Customers: 41
Experience:  Appliance Technician
89986336
Type Your Appliance Question Here...
Alex Herbert is online now
A new question is answered every 9 seconds

Warming drawer won't turn on, last used a week ago, worked

Customer Question

Warming drawer won't turn on, last used a week ago, worked fine. On that last use, we used the time override to keep it on and then forgot it for several days
Submitted: 1 year ago.
Category: Appliance
Expert:  Alex Herbert replied 1 year ago.

Hello my name is Alex. M I will be happy to answer your question. First of all, make sure the unit is getting power. This unit has a thermal fuse that will blow if the warmer gets too hot. The thermal fuse needs to be checked for continuity. This is most likely the issue. If it checks out ok the thermostat and element, and power switch in the on position would also need to be checked for continuity. All tests should show a closed reading. If all tests check out ok the timer control board would need to be changed.

Please rate my service by using the star rating system at the top of the page. This is how I am credited for my time. If you have any additional questions about this issue, please don’t hesitate to contact me. Thank you for using JustAnswer.com. Have a great day.

Customer: replied 1 year ago.
Where will I find the thermal fuse?
Expert:  Alex Herbert replied 1 year ago.

The thermal fuse is located behind the control bracket on the front of the warmer. I have attached a picture. The thermal fuse is #6 part number(###) ###-####