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Chas
Chas, Home Appliance Technician
Category: Appliance
Satisfied Customers: 16442
Experience:  Maytag, Whirlpool, GE & Kenmore Factory Trained Service Tech
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I have a ge stove /oven Jbp76gv1ww. The bake element was t

Customer Question

I have a ge stove /oven Jbp76gv1ww. The bake element was t heating up but everything else seems ok, it seems to click a lot and never got up to the right temp. I replaced the baking heating element and still not fixed , when I test both the new and old heating element for continuity, and they both are good. So it's not the heating spent, what is it, the controller?
Submitted: 11 months ago.
Category: Appliance
Expert:  Chas replied 11 months ago.

Hello from our service,

My name is***** am so happy to help you today.

I would like to say that we are also on the honors system. I in good faith am going to do my utmost to ensure your satisfaction. Please before rating me, make sure that I have answered all your questions.
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During the month of December, all ratings of 3 stars or more, 1/2 of the payment will be donated to help homeless veterans, also all tips given will be donated to 100% to Autism Support Groups.

Have you checked to see if you have 220 volts going to the element with a meter?

Customer: replied 11 months ago.
Nope, frankly that big plug spooks me , so i try not to mess around with it, walk me yhrough it please.
Expert:  Chas replied 11 months ago.

Don't blame you, easiest way, turn off power to the unit, take the wires coming from the element, hook the probes on it, and make sure they do not ground out, the turn on the power and start a bake cycle and see if it shows 220 to 240 volts there.

Customer: replied 11 months ago.
What setting should the multimeter be on?
Expert:  Chas replied 11 months ago.

Voltage should be on anything above 250 volt a/c

Customer: replied 11 months ago.
Adc, vac, or v dc ?
Expert:  Chas replied 11 months ago.

VAC

Customer: replied 11 months ago.
Blinking 0 1
Customer: replied 11 months ago.
0
Customer: replied 11 months ago.
Seems the same even when I turn the knob off
Customer: replied 11 months ago.
Goes to 0 when I unplug it?
Expert:  Chas replied 11 months ago.

Okay, does the broil feature work?

Customer: replied 11 months ago.
Yep
Customer: replied 11 months ago.
I gotta get going. How can we pick this up tomorrow?
Expert:  Chas replied 11 months ago.

You have a bad oven control, even though the broiler works, the relay that controls the bake feature has failed, also the part is no longer available for your unit, unless you can find a replacement on EBAY that someone is selling..

CLick here

All I ask of you is to please rate me with one of the top 3 ratings. If there is anything else I can help you with today just let me know. You can continue asking questions for as long as you like even after you rate me. Tips are welcome if I have helped you a lot, however they are not mandatory

Expert:  Chas replied 11 months ago.

I noticed that the question is still open, if there is nothing else you need, please rate my service to you today, so I may be credited with helping you...

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