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Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! With the -- in the display, I suspect the problem is electronic in nature. The control board will probably need to be replaced. You can attempt to reset it by unplugging it for a few hours, though. Any change when power is restored?
May I please have your model number so I am able to provide you with accurate, model specific information?
The seal cannot be replaced? That would not cause the electronic control to not reset.