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Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 19080
Experience:  Highly accurate diagnostician with over 30 years experience!
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Dryer control lock light is on nothing works it is a Kenmore

Customer Question

Customer: dryer control lock light is on nothing works it is a Kenmore elite
JA: Thanks. Can you give me any more details about your issue?
Customer: the dryer is about 8 yrs old and do you need a model #
JA: OK got it. Last thing — JustAnswer charges a fee (generally around $18) to post your type of question to Home Improvement Experts (you only pay if satisfied). There are a couple customers ahead of you. Are you willing to wait a bit?
Customer: sure
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Submitted: 11 months ago.
Category: Appliance
Expert:  Chas replied 11 months ago.

Hello from our service,

My name is***** am so happy to help you today.

I would like to say that we are also on the honors system. I in good faith am going to do my utmost to ensure your satisfaction. Please before rating me, make sure that I have answered all your questions.
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During the month of December, all ratings of 3 stars or more, 1/2 of the payment will be donated to help homeless veterans, also all tips given will be donated to 100% to Autism Support Groups.

Can I get the model number of the machine?

Expert:  Kelly replied 11 months ago.

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! Press and hold for 3 seconds the Control Lock/Unlock button on the control panel to unlock the control panel.