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Ask The Home Smithy Your Own Question
The Home Smithy
The Home Smithy, Home Appliance Technician
Category: Appliance
Satisfied Customers: 9619
Experience:  30 years repairing appliances
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, The water line in my GSL25JFTE BS water

Customer Question

Customer: ***** ***** Puckette
JA: Thanks. Can you give me any more details about your issue?
Customer: The water line in my GSL25JFTE BS water dispenser is not working. How do I stop it from freezing?
JA: OK got it. Last thing — JustAnswer charges a fee (generally around $18) to post your type of question to Appliance Experts (you only pay if satisfied). There are a couple customers ahead of you. Are you willing to wait a bit?
Customer: I will only be satisfied it we get it working,,,so yes go for it.
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Submitted: 1 year ago.
Category: Appliance
Expert:  The Home Smithy replied 1 year ago.

Hi. I'm Smitty and I will be helping you with your problem.

What causes a water line to freeze up is a leaking water inlet valve. All of the water lines in refrigerators that are in the "freeze zone" are angled so that they drain to the dispenser to prevent just this from happening. If the valve has a small leak then there is constantly a little trickle of water going through it. this freezes, builds up , and clogs the line.

Replacing the water inlet valve will solve the problem.

Let me know if you require additional information.

Best, Smitty