How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Appliance Medic Your Own Question
Appliance Medic
Appliance Medic, Home Appliance Technician
Category: Appliance
Satisfied Customers: 10831
Experience:  Factory Trained CFC Technician
Type Your Appliance Question Here...
Appliance Medic is online now
A new question is answered every 9 seconds

Our 6 month old KitchenAid KDFE104DSS1 dishwasher will not

Customer Question

Hello - our 6 month old KitchenAid KDFE104DSS1 dishwasher will not start. We have unplugged it twice. No luck. It seems to be closing/latching well and the button lights "work" when we press them but the dishwashing cycle does not begin. Can you help us?
(###) ###-####
Submitted: 1 year ago.
Category: Appliance
Expert:  Appliance Medic replied 1 year ago.

Hello, unplug the unit for 5 minutes. If that does not rest the DW, then you need to replace or have the touch pad replaced because it's shorted.