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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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My Ge profile machine keeps making the lock/unlock noise,

Customer Question

Customer: My Ge profile machine keeps making the lock/unlock noise, but it won't start a wash cycle and it isn 't unlocking
JA: Thanks. Can you give me any more details about your issue?
Customer: I have a load that I put in. I pushed the started button, and it made the locking noise. then it repeated the locking noise about 8 times and won't start the cycle. The door is locked so I can't open it and check anything.
JA: OK got it. Last thing — JustAnswer charges a fee (generally around $18) to post your type of question to Appliance Experts (you only pay if satisfied). There are a couple customers ahead of you. Are you willing to wait a bit?
Customer: Sure, can I use Paypal?
JA: OK. Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 11 months ago.
Category: Appliance
Expert:  Whrlp Master Tech replied 11 months ago.

Hello from JA
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 35 Years,
and have over 100,000 in home repairs and over 80,000 internet repairs under my belt.

Can I please have the Full model number of the unit to better assist you ?

Expert:  Whrlp Master Tech replied 11 months ago.

Do you still need assistance on your question?