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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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Microwave model JVM1440WD003 Serial No# LF903773B No power

Customer Question

Microwave model JVM1440WD003 Serial No# *****
No power to Microwave, electrical out has power. Only have the installation Manual.
Can you help me ?
Submitted: 1 year ago.
Category: Appliance
Expert:  Mike G replied 1 year ago.

Hi, I'm Mike G and I'll be assisting you. What are you using to test the outlet?

Customer: replied 1 year ago.
A lamp
Expert:  Mike G replied 1 year ago.

OK, your problem is definitely in the microwave. I'll send the question to an appliance expert. Please stand by.

Customer: replied 1 year ago.
How long will I have to wait on the Tech ?
Expert:  ApplianceTech replied 1 year ago.

Hello and thanks for using this service!

Sorry to hear about the problem you are having with the microwave :(

First off , tell me a couple of things. Answer all questions.

1. Does the interior lamp on when you try to heat something and does it sound like it is running?

2. Does the time just count down when you press the start button after setting it to heat?