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the touch pad is going out not sending the signal out properly to the control board, it may be that the pad is just bad or the ribbon cable between the touch pad and the control board is either bad or needs to be cleaned, you will have to take the microwave apart if you want to try and clean the ribbon cable contacts, which at this point is your only option because the touchpad itself is no longer being made by the manufacturer its Part #: WB27X278, you may find one on ebay or amazon.
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can put this question on my completed list. I took the time to help you please take the time to help me. Thank You so much for your understanding and support! If you feel there is a reason you should not give me a rating please let me know, otherwise please go ahead and do that for me Thanks.