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May I please have your model number so I am able to provide you with accurate, model specific information?
Thank you. Sorry for the delay.
If you close the door and press the cancel button, nothing happens, correct, no drain? If you press it again, the display goes dark?
Thank you. The machine sees the door switches as open. The door switch will need to be replaced, they are number 12 in the diagram at the link below. I would replace them both.
Those switches are accessed by removing the screws from along the top of the inside door panel and the next one down on each side so the control panel will fold down.
The link below is to the part you will need from a highly recommended company rated A+ with the Better Business Bureau. They offer a 100% money back guarantee, EVEN ON INSTALLED ELECTRICAL PARTS, for an entire year! They are the only company to allow returns on installed parts for a refund and offer a FULL ONE YEAR WARRANTY!
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Still no action from the pump or anything?
Not with the -- in the display. That means the control cannot see the switches closed. If you are certain the door is closing well, the control has issues.
No, if the switches are new and the door closes securely, the problem has to be with the electronic control.
I would replace the board, yes.