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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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I can not remove the top rack of my dishwasher. It is a GE

Customer Question

Customer: I can not remove the top rack of my dishwasher. It is a GE Adora
JA: Thanks. Can you give me any more details about your issue?
Customer: I have removed the end caps on the roller arms, but there is some other stop that will not allow it to be removed. The roller arms are on bearing balls and if i force the removal then all those balls will fall out. There has be be another way
JA: OK got it. Last thing — JustAnswer charges a fee (generally around $18) to post your type of question to Appliance Experts (you only pay if satisfied). There are a couple customers ahead of you. Are you willing to wait a bit?
Customer: ok
JA: OK. Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 11 months ago.
Category: Appliance
Expert:  Whrlp Master Tech replied 11 months ago.

Hello from JA
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 35 Years,
and have over 100,000 in home repairs and over 80,000 internet repairs under my belt.

Can I please have the Full model number of the unit to better assist you ?

Expert:  Whrlp Master Tech replied 11 months ago.

Do you still need assistance on your question?

Expert:  Whrlp Master Tech replied 11 months ago.

I want to close this question for the first of the month do you need assistant or not please let me know either way!!