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Appliance Medic
Appliance Medic, Home Appliance Technician
Category: Appliance
Satisfied Customers: 10831
Experience:  Factory Trained CFC Technician
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I used the auto clean stove yesterday. Today the door is

Customer Question

I used the auto clean for my stove yesterday. Today the door is locked still and the panel dark. The switch was thrown. I set it back , the burners are now working, but the door and panel continue not responding.
Question: Could it be a simple problem, or is the stove done? Dorothy, (###) ###-####
Submitted: 11 months ago.
Category: Appliance
Expert:  Appliance Medic replied 11 months ago.

Hello, it's not a simple problem. You have a faulty control board most liekly. You will need a new part to fix the issue. I wish I had better news for you. The repair on average cost roughly $400 to fix. You could buy a new unit for that or very close to it. I work on the honor system here @ Just Answers. Please remember to rate my answer positively before logging off. Thanks!

Customer: replied 11 months ago.
It was ok, but I still needed clarification - by "unit" is that a part or the stove? Does the $400 cost for the part or includes labor. I would have much preferred a call which I thought it would be, so appreciate the answer but not really satisfied.
Expert:  Appliance Medic replied 11 months ago.

Hi Dorothy, the control board on your oven has failed. It's shorted and needs to be replaced. It's actually a fairly common issue on these stoves. The repair to fix this problem is on average around $400 to fix.

I have poor reception where I'm located now. I'm sorry I was unable to fulfill your phone call request. Maybe next time.

I work on the honor system here @ Just Answers. Please remember to rate my answer positively before logging off. Thanks!

Customer: replied 11 months ago.
Thank you! Appreciate the quick answer!
Expert:  Appliance Medic replied 11 months ago.

You're most welcome. Merry Christmas.

I work on the honor system here @ Just Answers. Please remember to rate my answer positively before logging off. Thanks!

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