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Hello, thank you for your questions. Yes, high water pressure will and often does cause this issue. If what you say is true about turning the water on and it working I would suspect a high water pressure issue ad well. I work on the honor system here @ Just Answers. I’m not credited for helping you until you rate my answers positively. Thank you
You need a plumber to fix this issue. Each case is different. A plumber will need to check things out to answer that question. It is fixable though. I work on the honor system here @ Just Answers. Please remember to rate my answer positively before logging off. Thanks!