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Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 19029
Experience:  Highly accurate diagnostician with over 30 years experience!
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KEMS308GSS2 door falls when you open it. is it just the

Customer Question

Customer: KEMS308GSS2 door falls when you open it. is it just the torsion bar?
JA: Thanks. Can you give me any more details about your issue?
Customer: KEMS308GSS2 all in one oven and microwave wall unit the microwave door falls dramatically
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Submitted: 11 months ago.
Category: Appliance
Customer: replied 11 months ago.
trying to repair the microwave door.
I suspect it's the torsion bar, since it's snapped, but is this all I need to replace to make the for open an close without falling from gravity?
Expert:  Kelly replied 11 months ago.

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! The torsion bars will need to be replaced. The attaches sheet shows the correct updated bars, depending on the door style you have. Be sure to replace both of them at the same time!

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