Need Appliance Repair Help? Ask a Technician for Answers ASAP
Hi, this means the motor on the lock motor has failed or can not return to the home position. The latch assembly needs replaced usually. The small motor on top freezes and does not rotate. If you're handy, you can make the repair yourself.
A factory authorized appliance repair service. Try flipping the breaker off for 5 minutes. That might possibly reset it. I doubt it but it's worth a shot. I work on the honor system here @ Just Answers. Please remember to rate my answer positively before logging off. Thanks!