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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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OUR 3 YEAR OD GE MICROWAVE OVEN DOES NOT SHUT OFF WHEN DOOR

Customer Question

OUR 3 YEAR OD GE MICROWAVE OVEN DOES NOT SHUT OFF WHEN DOOR IS OPENED.PRESSING THE CLEAR BUTTON DOES NOTI HELP. IS THIS DANGEROUS.
Submitted: 11 months ago.
Category: Appliance
Expert:  Whrlp Master Tech replied 11 months ago.

Hello from JA
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 35 Years,
and have over 100,000 in home repairs and over 80,000 internet repairs under my belt.

What is running when you open the door?

Customer: replied 11 months ago.
SOUNDS LIKE IT MAY BE A FAN RUNNING. WHEN WE CLOSE THE DOOR IT SEEMS TO STOP
Expert:  Whrlp Master Tech replied 11 months ago.

ok good info !

does it sound as if the fan is running when the door is closed and the unit running?

And if it is just the fan running when the door is open not that is NOT dangerous.

Customer: replied 11 months ago.
OTHERWISE THE MICRO WAVE WORKS FINE.
Expert:  Whrlp Master Tech replied 11 months ago.

ok So you run the unit and if it stops does the fan stop? Now you have not opened the door yet, but you open the door and the fan then comes on is that correct?

Expert:  Whrlp Master Tech replied 11 months ago.

or does the fan come on anytime the door is opened?

weather the unit was running or not .

Customer: replied 11 months ago.
FAN DOES COME ON.WE DO NOT HEAR ANY SOUND WHEN THE DOOR IS SHUT.ONLY WHEN WE OPEN IT AGAIN.IS OUR PROBLEM TGE FAN
Expert:  Whrlp Master Tech replied 11 months ago.

ok I`m trying to figure out the problem.

I will try asking it another way .

does the unit have to have been heating /running in order for the fan to go on when you open the door?

Expert:  Whrlp Master Tech replied 11 months ago.

and when the door is opened does the interior cavity light also go on?