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Joel Swenson
Joel Swenson,
Category: Appliance
Satisfied Customers: 2084
Experience:  Owner at Scott's Appliance Repair
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I have a Whirpool Gold double oven. I set it to clean the

Customer Question

I have a Whirpool Gold double oven. I set it to clean the oven and let it go the 3 hour cleaning. This morning, the oven door is locked. It says E7 and in the middle it says F5.
Submitted: 11 months ago.
Category: Appliance
Expert:  Joel Swenson replied 11 months ago.

Hello, I'm Joel thank you for your interest in our service. If you have been waiting a while
I apologize we try to help as many customers as possible in a timely manner. I am now
available to help you with your question. Please give me just a minute and I will be glad to
help you.

Expert:  Joel Swenson replied 11 months ago.

F5 E7 means that your latch assembly has failed. Try turning the breaker off to the unit for 60 seconds to see if it will reset. If not, then try to set the self clean, wait 60 seconds and cancel it to see if that will reset the door latch assembly. If nothing resets the door lock, then you just need to manually open the door and replace the door latch assembly.You'll need to use a coat hanger and pull the latch assembly from RIGHT to LEFT by slipping it down between the door and the oven frame at the top. Force the latch over to the left and open the door, then you can remove the panel in front of the door latch and replace the latch assembly.

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Happy Holidays!

Expert:  Joel Swenson replied 11 months ago.

I see this question is still open, If there is nothing else I can do for you concerning this

issue would you please rate my service by choosing a star at the top of the page so that I

can put this question on my completed list. I took the time to help you please take the time to help me. Thank You so much for your understanding and support!.