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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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The answer joel gave me and the video I watch is not the

Customer Question

the answer joel gave me and the video I watch is not the same as my refrigator how can I know if i'm getting the right part for model # ***** bb
Submitted: 1 year ago.
Category: Appliance
Expert:  Joel Swenson replied 1 year ago.

pete I answered you in the original question

Expert:  Joel Swenson replied 1 year ago.

the part is correct because I looked the part number up with the model number you provided, the video was just for reference to give you an idea of how to repair it , it's pretty much the same procedure although it may not be exact model.

Customer: replied 1 year ago.
you gave me a part number that does not look at all like my motor holder why?
Expert:  Joel Swenson replied 1 year ago.

Diagram

the case is just that a case that holds the motor that has to be replace, you are not buying the entire assembly just the motor that goes into the case, look at the diagram that will explain that is the diagram for your assembly.

Expert:  Joel Swenson replied 1 year ago.

you will remove the old motor from your case and replace it with new one

Customer: replied 1 year ago.
ok do I order from you. if so whats my cost?
Expert:  Joel Swenson replied 1 year ago.

no you order from the link I linked the part for you at sears in the other message.

Customer: replied 1 year ago.
thanks for your help
Expert:  Joel Swenson replied 1 year ago.

you are welcome.