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Hello and thanks for using this service, if you have been waiting do not worry or get upset I am just one of the techs on here and I try to get to as many customers as I can and I just picked up your question now. Please give me time to respond sometimes I get your replies late so there may be a delay in my response.
Is the hose cracked or is the end plug not sealing? That is the manual drain hose, you may have to put a zip tie on the end of it or a clamp if it is leaking around the plug.
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