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Let's try to see what error you're getting. Turn the dishwasher off. Choose any 3 buttons on the control panel. Press them in the following sequence, 1-2-3-1-2-3-1-2-3 with no more than 1 second between each button push. Watch the clean light. It will flash "X" amount of times, then pause 2 seconds, and flash "Y" amount of times, then pause 5 seconds and start over again. Can you tell me how many times X and Y are please?