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Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 14028
Experience:  Over 15 yrs. experience with 10,000+ in home repairs.
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The emergency door release cord pulled out in my bosch 500

Customer Question

the emergency door release cord pulled out in my bosch 500 washer and the door is locked. Can you help?
Submitted: 12 months ago.
Category: Appliance
Expert:  Appliance Guru replied 12 months ago.

Hello and thanks for using this service, if you have been waiting do not worry or get upset I am just one of the techs on here and I try to get to as many customers as I can and I just picked up your question now. Please give me time to respond sometimes I get your replies late so there may be a delay in my response.

To open the door then you would have to remove the top and reach down to grab the release hook on the door latch and pull it to open the door.

We are on the honor system for our time, all I ask is please rate my service using the STAR RATING LINK on your page before you leave. If you are not happy with the service please let me know before leaving a negative rating. This is the only way I am paid or credited through the site for my time. This will also allow you to get directly back to me for FREE follow up questions and tips are greatly appreciated! Thanks