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Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 20086
Experience:  Highly accurate diagnostician with over 30 years experience!
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I am having a problem with one of my electric burners

Customer Question

I am having a problem with one of my electric burners heating the stove top surface which is not normal. Any ideas ?
Submitted: 1 year ago.
Category: Appliance
Expert:  Kelly replied 1 year ago.

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! The cooktop will get hot when you have a burner on, that is totally normal. Also, there is an oven vent that allows heat to escape while baking that will heat the cooktop. The top will not stay cool when burners are in use or the oven is heating.