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MRANSWER
MRANSWER, Home Appliance Technician
Category: Appliance
Satisfied Customers: 6158
Experience:  30 YRS EXP. FACTORY TRAINED AND AUTHORIZED ON ALL MAJOR BRANDS
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The flex zone drawer in my french door refrigerator is

Customer Question

The flex zone drawer in my french door refrigerator is freezing the food. We have tried raising the temperature in the drawer, fridge, and freezer but it hasn't helped.
Submitted: 11 months ago.
Category: Appliance
Expert:  MRANSWER replied 11 months ago.

There is a damper that has either failed or is frozen so it cannot open and close would be the most likely issue. A sensor could also be bad and if you unplug and replug the fridge then the display would show an error indicating that. The damper is under the water filter housing at the back, so it's not that hard to get to.

Post back if you need anything else.

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