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Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 13955
Experience:  Over 15 yrs. experience with 10,000+ in home repairs.
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My microwave won't heat, but turntable and light work.

Customer Question

My microwave won't heat, but turntable and light work.
Submitted: 11 months ago.
Category: Appliance
Expert:  Appliance Guru replied 11 months ago.

Hello and thanks for using this service, if you have been waiting do not worry or get upset I am just one of the techs on here and I try to get to as many customers as I can and I just picked up your question now. Please give me time to respond sometimes I get your replies late so there may be a delay in my response.

If the microwave runs fine but just does not heat the magnetron is going to be burned out. This is a bit of a job to do and you have to be handy to replace it. They run around $150 for the magnetron tube so it is up to you if you want to stick the money into that unit or get a new one.

We are on the honor system for our time, all I ask is please rate my service using the STAR RATING LINK on your page before you leave. If you are not happy with the service please let me know before leaving a negative rating. This is the only way I am paid or credited through the site for my time. This will also allow you to get directly back to me for FREE follow up questions and tips are greatly appreciated! Thanks