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Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 78370
Experience:  9+ years being an appliance technician with factory training.
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I used precision-clean last night and this morning, the oven

Customer Question

I used precision-clean last night and this morning, the oven has no power at all and the door is locked. The breaker wasn't tripped, but I turned it off and on again--still no power. Any ideas? It is a double oven and is built into a cabinet, so I can't just slide it out to check the plug.
Submitted: 1 year ago.
Category: Appliance
Expert:  Tyler Z. replied 1 year ago.

Unfortunately it sounds like your thermal fuse failed when you self cleaned. On most of these double ovens by Whirlpool there is a thermal fuse mounted to the back of the display board. The thermal fuse would need to be replaced if your model has a thermal fuse. If it doesn't have a thermal fuse and the oven is getting 220 volts from your house, then the display board itself is shorted and would need to be replaced I'm sorry to say.

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