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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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Whirlpool frenchdoor bottom mount refrigerator freeezer temp

Customer Question

whirlpool frenchdoor bottom mount refrigerator freeezer temp is too high, how to adjust?
Submitted: 11 months ago.
Category: Appliance
Expert:  Whrlp Master Tech replied 11 months ago.

Hello from JA
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 35 Years,
and have over 100,000 in home repairs and over 80,000 internet repairs under my belt.

Can I please have the Full model number of the unit to better assist you ?
And is it the fresh food section or the freezer section that is too high?

Customer: replied 11 months ago.
Freezer section is extremely too high. Freezes til door doesn't close,
Model # *****
Expert:  Whrlp Master Tech replied 11 months ago.

???? you say it is too high ,but that it freezes till the door does not close !1

I`m sorry but can you better explain that??

Customer: replied 11 months ago.
SCAM
I was not given an answe but billed $5 & $23.00
Expert:  Whrlp Master Tech replied 11 months ago.

You were not given an answer because you have not answered my question!! which was ((???? you say it is too high ,but that it freezes till the door does not close !

I`m sorry but can you better explain that?))

And just so you know ! no expert has your personal info that is all done by Just Answer any charge issue you will need to talk to their admin Dept.

But I would suspect the money was taken as a deposit that you had to agree upon in order for them to take it.

I just need to have you clarify what you are actually asking to begin to assist you!

Customer: replied 11 months ago.
By your own admission you did not provide an answer to the only question posed, "How to adjust freezer setting?".
The freezer freezes so hard till the freezer door does not close
Was a comment not a question.Order ID: 15866452-847
Expert:  Whrlp Master Tech replied 11 months ago.

and the freezer freezing so hard till the door does not close makes NO sense at all!!

Do you mean that you have frost or ice in the freezer that is not allowing the door to close?

Expert:  Whrlp Master Tech replied 11 months ago.

Do you still need assistance on your question?