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Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 19050
Experience:  Highly accurate diagnostician with over 30 years experience!
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We have a Bosch Washing Machine WAP24261AU 02. The door lock

Customer Question

Hi, we have a Bosch Washing Machine WAP24261AU 02. The door lock was damaged and we have replaced the door lock unit. However the "door" lock symbol on the display has stayed on and the washing machine still won't work. Is it necessary to enter a reset code or something to make this go away? Many thanks
Submitted: 12 months ago.
Category: Appliance
Expert:  Kelly replied 11 months ago.

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! The attached technical sheet will explain how to enter the service mode. Once it has been initiated, you can turn the machine off and it should clear that error code.