Need Appliance Repair Help? Ask a Technician for Answers ASAP
Hello from JA My name is Woody. I will be glad to assist you today. I have been servicing ALL Major Brands of Appliances for 35 Years, and have over 100,000 in home repairs and over 80,000 internet repairs under my belt.
Can I please have the Full model number of the unit to better assist you ? And let`s unplug the unit from the wall for 5 minute or more to reboot the control board. and see what it does.
I as an appliance expert have nothing to do with charges nor do we even see your personal info or your credit info.
You may have to unplug the unit for over 5 minutes to reboot the control board .
If that does not work if your unit has a lower front panel ,you will need to remove it (two screws on the bottom of the panel.
and reach up on the right side of the door and pull down on the lock /latch lever.
But most Duets to pause the washer just press start/pause, not stop or the power button
Let me know if you have anymore questions.