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Joel Swenson
Joel Swenson,
Category: Appliance
Satisfied Customers: 2405
Experience:  Owner at Scott's Appliance Repair
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Our front loading 500 next series only pumps water out and

Customer Question

Our front loading 500 next series only pumps water out and spins sometimes then some cycles give error code E-13
Submitted: 1 year ago.
Category: Appliance
Expert:  Joel Swenson replied 1 year ago.

Check drain hose for kinks or blockage that would not allow water to flow freely. Clean out the pump filter and coin trap (second video below).

If that does not work verify that the pump is getting voltage on spin/drain with a voltage meter. If it is and still not draining replace the pump. (first video below)

Video 1

Video2

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