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John, Home Appliance Technician
Category: Appliance
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Experience:  Appliance repair business owner for over 43 years.
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My whirlpool refrigerator model #ED5LHAWQ00 has the in door

Customer Question

My whirlpool refrigerator model #ED5LHAWQ00 has the in door water and ice, the water is not working. What to do?
Submitted: 12 months ago.
Category: Appliance
Expert:  Whrlp Master Tech replied 12 months ago.

Hello from JA
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 35 Years,
and have over 100,000 in home repairs and over 80,000 internet repairs under my belt.

Have you tested the water inlet valve to see if it is getting power when you call for chilled water?

Customer: replied 12 months ago.
Expert:  Whrlp Master Tech replied 12 months ago.

Ok and is the water inlet valve getting voltage when you call for chilled water?

Customer: replied 12 months ago.
No
Expert:  Whrlp Master Tech replied 12 months ago.

Ok so next toy have to test the chilled water lever switch to see if it is good or not. that is what sends voltage to the water valve.

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