How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Tyler Z. Your Own Question
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 74402
Experience:  9+ years being an appliance technician with factory training.
13574879
Type Your Appliance Question Here...
Tyler Z. is online now
A new question is answered every 9 seconds

Ge profile oven pt916bm1bb will not hold set temp on bake

Customer Question

ge profile oven pt916bm1bb will not hold set temp on bake but will on convection I have replaced thermastate and main controle still not fixed
Submitted: 1 year ago.
Category: Appliance
Expert:  Tyler Z. replied 1 year ago.

If the temperature won't hold on bake but does on convection, it sounds like your bake element itself has failed and needs to be replaced. The convection element and broil element are different elements. All the elements are used to preheat the oven so that the oven will heat quicker but once it reaches temperature, only the particular element is used to maintain temperature (so for example on bake only the bake element is used after preheat).

We are on the honor system here. Please remember to rate my service by selecting a star at the top of the screen before you leave today. If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.

Customer: replied 1 year ago.
bake element top or bottom
Expert:  Tyler Z. replied 1 year ago.

The top element is the broil element, the back element behind the back wall is the convection element, and the bottom element is the bake element. So you need the bake element.