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This would be a warranty issue which would require you to call the MFG to schedule a repair, looks like the main board has gone bad on the unit.. If you try to repair it yourself, you can void the warranty on the unit.,
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Okay after accepting I can cancel the monthly charges so they are not recurring each month.
So you don't want to pay for the advice given? Or you just don't want the monthly charges?
I will put in for your refund then