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Hello from JA My name is Woody. I will be glad to assist you today. I have been servicing ALL Major Brands of Appliances for 35 Years, and have over 100,000 in home repairs and over 80,000 internet repairs under my belt.
Have you tested for voltage to the water inlet valve when pressing the chilled water lever?
And you say you checked the water supply line to te unit have you tested to see if water is getting to the water inlet valve?