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Ask Appliance Tech Dave Your Own Question
Appliance Tech Dave
Appliance Tech Dave, Home Appliance Technician
Category: Appliance
Satisfied Customers: 2541
Experience:  30 years experience specializing in Whirlpool, KitchenAid and Kenmore
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My top load washer will not agitate it makes a rough noise

Customer Question

My top load washer will not agitate it makes a rough noise like it is moving back and forth but nothing is moving in the drum. model #MVWC360AW0 SERIAL#C34833040. It's not quite 2 years old. What parts do i need to fix this?
Submitted: 1 year ago.
Category: Appliance
Expert:  Appliance Tech Dave replied 1 year ago.

Hello, this is Dave and I am happy to help you. The agitate shaft should NOT come out of the gearcase! The gearcase is W10469846. Below is a link to a video showing how to replace the gearcase.

Gearcase video link

Expert:  Appliance Tech Dave replied 1 year ago.

Hello, do you have an update? Do you still need help?