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Hello and thanks for using this service, if you have been waiting do not worry or get upset I am just one of the techs on here and I try to get to as many customers as I can and I just picked up your question now. Please give me time to respond sometimes I get your replies late so there may be a significant delay in responses. Please be patient and often I will ask you questions to narrow down the issue to get is diagnosed correctly.
I they are showing only 120 then either the socket is bad or the switch is bad for both of those burners. Check the sockets visually inside for any burn marks otherwise replace the two burner switches for the bad ones.
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