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Hello from JA My name is Woody. I will be glad to assist you today. I have been servicing ALL Major Brands of Appliances for 35 Years, and have over 100,000 in home repairs and over 80,000 internet repairs under my belt.
Can I please have the Full model number of the unit to better assist you ? And do all unit doors seem to be closing properly
Whom is the manufacture of this unit?
ok I will opt out in hopes some one else can assist you!
I normally only work on American manufacture products
Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! This unit has a dual evaporator system. If you are getting freezing temps in the fresh food section, the sensor may be out of range. If you are just getting ice on the bottom, the drain hole maybe plugged and allowing water to pool at the bottom and freeze. Is the food freezing or jusat ice developing on the floor of the refrigerator?