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Hello from JA My name is Woody. I will be glad to assist you today. I have been servicing ALL Major Brands of Appliances for 35 Years, and have over 100,000 in home repairs and over 80,000 internet repairs under my belt.
Dishwasher door do not have locks they only stay closed by a friction latch.
You should be able to pull it open!
Does it look as if anything on top of the door between the door and the underside of the countertop is blocking it from opening?
ok by chance do you have the use and care booklet that may have the model number written down in it for me to know which of the 20-30 different Maytag models you have .
the control lock only locks the keypads has nothing to do with the door opening and closing
How old is it you say it`s new is it less then 1 year old?
Just checking in you have not replied back to me as of yet!
What was it if I may ask?