How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Appliance Guru Your Own Question
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 14246
Experience:  Over 15 yrs. experience with 10,000+ in home repairs.
21107370
Type Your Appliance Question Here...
Appliance Guru is online now
A new question is answered every 9 seconds

I have a bosh dishwasher Model # shu5302uc/12 starts a count

Customer Question

I have a bosh dishwasher Model # ***** starts a count down but wont let water in we checked the water valve witch is good but we can't fix out what could be stopping it from filling
Submitted: 1 year ago.
Category: Appliance
Expert:  Appliance Guru replied 1 year ago.

Hello and thanks for using this service, if you have been waiting do not worry or get upset I am just one of the techs on here and I try to get to as many customers as I can and I just picked up your question now.

Is the valve getting power? Have you checked that with a volt meter?

Customer: replied 1 year ago.

Yeah we have and he valve have power we even hooked it up to direct power and water line in running water and throw it isn't the valve

Expert:  Appliance Guru replied 1 year ago.

Ok press and hold the ON OFF button in for 5 seconds to reset the machine and then try it.

Customer: replied 1 year ago.

Tryed that and it still doing the same thing not letting the water in

Expert:  Appliance Guru replied 1 year ago.

OK have you tried to Start the Cycle then Cancel the cycle and then try it?

Customer: replied 1 year ago.

Tried Thay as well we went through the basic steps

Expert:  Appliance Guru replied 1 year ago.

OK have you checked the flood float as well to see if it is stuck up?