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Hello from our service,
My name is***** am so happy to help you today.
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Can I get the complete model number of the unit?
You have a bad suspension rod on the unit, Whirlpool has made an upgraded repair kit just for this problem, You can click on the blue link to order it for your machine, Takes about 30 minutes to do, and this will stop your UL error that you are getting.
Click here for the correct part
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Just checking to see if you ordered the parts for your washer...
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I noticed that this question is still open, is there anything else I can do for you, if not, please rate my service to you so I may be credited for my help....