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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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Have a sears Kenmore,freezer on top.the refrigerator runs

Customer Question

have a sears Kenmore,freezer on top.the refrigerator runs but it doesn't get cold enough.the freezer freezes foods,but the fridge doesn't get cold enough even on the highest setting.the freezer frosted up,which it never did before so we shut it off and let it defrost then restarted it even after 48 hrs fridge still doesn't get cold enough.
Submitted: 1 year ago.
Category: Appliance
Expert:  Chas replied 1 year ago.

Hello from our service,

My name is***** am so happy to help you today.

I would like to say that we are also on the honors system. I in good faith am going to do my utmost to ensure your satisfaction. Please before rating me, make sure that I have answered all your questions.

Can I get the complete model number of the unit?

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