How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Kelly Your Own Question
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 21512
Experience:  Highly accurate diagnostician with over 30 years experience!
Type Your Appliance Question Here...
Kelly is online now
A new question is answered every 9 seconds

It will heat up to about 400 degrees. Any gher setting and

Customer Question

It will heat up to about 400 degrees. Any higher setting and it beeps and shuts down.I have a Wolf electric wall oven; SO-30U/B.
Submitted: 1 year ago.
Category: Appliance
Expert:  Kelly replied 1 year ago.

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! I suspect the control is getting a message that the oven is too hot or the cooling fan is not running. Is the temperature accurate when set at 400* or below? Can you hear the cooling fan running?

Customer: replied 1 year ago.
Expert:  Kelly replied 1 year ago.

What happens on the display when it shuts off, does it go totally dark? How do you get it back working again?

Customer: replied 1 year ago.
Display blink and beeps. I push off and reset temp to 400 and oven works
Expert:  Kelly replied 1 year ago.

Will it program for a higher temperature?

Customer: replied 1 year ago.
no. I cannot get it to work at a higher temperature
Customer: replied 1 year ago.
sorry but dinner was on the table.
Expert:  Kelly replied 1 year ago.

Oh, that's okay. If you program it for 450*, does it program for that but shut off as it heats up or will it even program?

Customer: replied 1 year ago.
It will program but as soon as it gets above 400 it shuts off again.
Expert:  Kelly replied 1 year ago.

Is the door sealing well at the top?

Customer: replied 1 year ago.
it is.
Expert:  Kelly replied 1 year ago.

Okay, so here is what we know. The sensor is accurate, the door is sealing well, the unit will start right back up again after shutting off, so no thermal reaction is happening. The cooling fan is running. I believe the electronic oven control will need to be replaced.

Customer: replied 1 year ago.
what does that mean in terms of cost and who must do that?
Expert:  Kelly replied 1 year ago.

The control will run about $250-300. Any servicer will be able to replace it. However, a certified Wolf servicer may be a bit more familiar with the product.

Customer: replied 1 year ago.
Where does one buy the control?
Expert:  Kelly replied 1 year ago.

You will need to call a Wolf dealer, there are a couple different ones, depending on the serial number. One dealer is below.