Need Appliance Repair Help? Ask a Technician for Answers ASAP
Hello and thanks for using this service, if you have been waiting do not worry or get upset I am just one of the techs on here and I try to get to as many customers as I can and I just picked up your question now. Please give me time to respond sometimes I get your replies late so there may be a significant delay in responses. Please be patient and often I will ask you questions to narrow down the issue to get is diagnosed correctly.
How fast is the water being pumped out of the machine?
Ok this sounds like the tub may not be spinning then is it?
Then does it spin?
Ok so there is still water in it after it completes a spin and the clothes are dry?
Does it seem to spin to speed and is the pump running when it is spinning?
Ok does it seem to spin to speed with clothes in it though?
Yeah I would say it may not be spinning to speed this could be the issue and then basically it is not ringing the clothes all the way out leaving water.
We are on the honor system for our time, all I ask is please rate my service using the STAR RATING LINK on your page before you leave. If you are not happy with the service please let me know before leaving a negative rating. This is the only way I am paid or credited through the site for my time. This will also allow you to get directly back to me for FREE follow up questions and tips are greatly appreciated! Thanks
That could be a machine control board issue or possibly a stator issue. normally it would give an error code if not reaching spin, but if not check the pressure tube if the unit has been sitting that could be partially blocked causing and issue.