Need Appliance Repair Help? Ask a Technician for Answers ASAP
Hello and thanks for using this service, if you have been waiting do not worry or get upset I am just one of the techs on here and I try to get to as many customers as I can and I just picked up your question now. Please give me time to respond sometimes I get your replies late so there may be a significant delay in responses. Please be patient and often I will ask you questions to narrow down the issue to get is diagnosed correctly.
Do you have the model number? Also does the broiler work?
Ok what is the larger one doing?
Ok is the inside electric or gas?
Yes the heating element may be burned out visually inspect it for any burn marks on it, often they would go bad, but the broiler should work then.