How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
12064207
Type Your Appliance Question Here...
John is online now
A new question is answered every 9 seconds

The red light that says cooling off is staying on. Tried

Customer Question

The red light that says cooling off is staying on. Tried reset-nothing.
Submitted: 1 year ago.
Category: Appliance
Expert:  Appliance Tech Dave replied 1 year ago.

Hello, this is Dave. I am happy to help you. Here is the first thing to try. Press and hold the Cooling Off button for three seconds.

Customer: replied 1 year ago.
Done that
Expert:  Appliance Tech Dave replied 1 year ago.

Unplug the refrigerator for 3 minutes and try again. This is the correct procedure if there isn't a control problem.

Related Appliance Questions