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Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 74438
Experience:  9+ years being an appliance technician with factory training.
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The microwave in my GE Advantium oven just stopped working.

Customer Question

The microwave in my GE Advantium oven just stopped working. All other functions work but the MW.
Submitted: 1 year ago.
Category: Appliance
Expert:  Tyler Z. replied 1 year ago.

Does the microwave look and act like it's working it just doesn't heat?

Customer: replied 12 months ago.
Everything on the Advantium appears to work, including the halogen lights. The microwave simply does not heat.
Expert:  Tyler Z. replied 12 months ago.

It sounds like you're on the right track. If the microwave still looks and sounds like it's working, but it's just not heating--that means your magnetron has likely failed. The magnetron is the part that actually creates the microwave to heat the food and it commonly goes bad and rarely gives a warning. The part itself costs about $150 so depending on the condition of the microwave, it may be better to just replace the microwave rather than repair it. Also, it will require you to un-install the entire microwave and remove the outer shell in order to access the magnetron for replacement so if you called a technician out it would be another $150 for trip and labor.

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