Need Appliance Repair Help? Ask a Technician for Answers ASAP
Hello from our service,
My name is***** am so happy to help you today.
I would like to say that we are also on the honors system. I in good faith am going to do my utmost to ensure your satisfaction. Please before rating me, make sure that I have answered all your questions.
Have you tried unplugging the unit and waiting 5 minutes for it to reset itself?
Try that first
Can you turn off the breaker that goes to the unit?
Give me a minute to check something?
is the control panel on the outside on the door or inside the unit itself.
Try this in the picture, let me know what happens.
how long did you hold both buttons down for?
Hold it for about 10 seconds
Your problem is serious, all the steps did not remove the problem, you will need to replace the main control board on the unit.. You can click on the blue link below to go to it
Click here for the part
All I ask of you is to please rate me with one of the top 3 ratings. If there is anything else I can help you with today just let me know. You can continue asking questions for as long as you like even after you rate me. Bonuses are welcome if I have helped you a lot, however they are not mandatory