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Appliance Medic
Appliance Medic, Home Appliance Technician
Category: Appliance
Satisfied Customers: 10831
Experience:  Factory Trained CFC Technician
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I have a Samsung NX58H9500WS oven. My wife did a self clean

Customer Question

I have a Samsung NX58H9500WS oven. My wife did a self clean and the door lock never opened and touch screen on front won't work. Bottom half of touch screen is ok but too half doesn't light up.
Submitted: 1 year ago.
Category: Appliance
Expert:  Appliance Medic replied 1 year ago.

Hi, flip the breaker off for 3-5 minutes. Turn it back on. Does the rest of the control light up and the door unlock? If not, you need a new board because it's shorted.

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Thank you

Customer: replied 1 year ago.
Tried that, it didn't work. Is there a part number for main board? Someone else said replace board on back of unit and lock unit which I did, and also replaced the thermostat. Door is unlocked but screen still only half lit, the clock and temp part doesn't show
Expert:  Appliance Medic replied 1 year ago.

Yes, the main board is bad.

Samsung Appliance Parts

Thank you

Customer: replied 1 year ago.
That link didn't work?
Expert:  Appliance Medic replied 1 year ago.

That's strange. The part number is *****

Thank you

Customer: replied 1 year ago.
That part looks like it's the whole front? Can I just buy the computer?
Customer: replied 1 year ago.
Did you get my last question? Can't I just buy the board instead of the whole front?
Expert:  Appliance Medic replied 1 year ago.

Yes, you can get just the board.

Customer: replied 1 year ago.
Do you happen to know the part number for just the board?
Expert:  Appliance Medic replied 1 year ago.

Yes, DE96-01050A. I work on the honor system here @ Just Answers. I'm not credited for my answer until you rate my answer positively using the rating system at the top of your screen. Thank you

Customer: replied 1 year ago.
I put the new board in and still no good. Any other ideas?

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