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Hello, I'm Joel thank you for your interest in our service. If you have been waiting a while
I apologize we try to help as many customers as possible in a timely manner. I am now
available to help you with your question.
Im gonna need you to run a diagnostic test so we can see what error codes you have if any:
To enter the diagnostic mode, choose any selector button other than Pause/Cancel and do this combination:
Press and hold for three seconds, release for three seconds; press and hold for three seconds, release for three seconds; press and hold for three seconds.
You’ll know you’ve entered diagnostic mode because all the indicators on the console will light up for five seconds and you’ll see the code 88 in the estimated time remaining display.
If there are no fault codes stored in the board, then all the indicators will momentarily turn off, then come back on and stay on; the 88 will remain in the digital display. If there are fault codes stored in the system the most recent will show.
If there is an error code please let me know what it is, Thanks.
I can not make it go in to diagnostic mode
kill power to the washer for 5 five minutes then restore power and try again if you cant get into diagnostic mode then you will need to replace the control board if you would like me to find you parts please give me the model number of the dryer and I will be glad to, in the meantime :
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I see this question is still open, If there is nothing else I can do for you concerning this issue would you please rate my service by choosing a star at the top of the page so that I
can put this question on my completed list. Thank You so much for your understanding and
Hi this is Joel,I was just wondering if you had any other questions for me, if not could you please go ahead
and help me out by giving me a rating, its real easy you simply click on the far right star
where it says Rating on your screen. Thanks Again! Have a Happy Thanksgiving!