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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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I have a ten yr old Amana bottom freezer 30" refrigerator

Customer Question

I have a ten yr old Amana bottom freezer 30" refrigerator that has stopped working, but the bottom freezer is working okay.
Submitted: 1 year ago.
Category: Appliance
Expert:  Chas replied 1 year ago.

Hello from our service,

My name is***** am so happy to help you today.

I would like to say that we are also on the honors system. I in good faith am going to do my utmost to ensure your satisfaction. Please before rating me, make sure that I have answered all your questions.

Can I get the complete model number of the unit?

Customer: replied 1 year ago.
I have looked all over and can't find a model number.
Expert:  Chas replied 1 year ago.

Look on the ceiling of the fridge section, Amana liked to put them there sometimes

Customer: replied 1 year ago.
I have looked everywhere. Even my manual has no model number.
Expert:  Chas replied 1 year ago.

Okay, this can be hard, open the freezer, on the back wall of the freezer, is it covered in frost or ice? ALso can you hear the fan running inside the freezer compartment?

Customer: replied 1 year ago.
The back of the freezer is covered in frost.
Expert:  Chas replied 1 year ago.

Is the fan running inside the freezer?

Customer: replied 1 year ago.
it seems to be.
Expert:  Chas replied 1 year ago.

Okay, does your unit have electronic controls in the refridgerator for the freezer temps, or do you have to control the freezer temp from the freezer itself?

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